📩 How to Request a Refund
Contact LOTT support via live chat or support ticket.
Provide your Wallet name and details about the account you want refunded.
⏳ Refund Eligibility & Processing
Refunds can be requested if:
Your ad account was blocked
You decide not to use an active account
Refunds are processed within a few business days, depending on your payment method.
Refunds are always issued to the original payment method.
🛡️ Understanding Account Ownership
Ad accounts provided by LOTT are rented, not owned outright.
Some accounts are partner-owned (may involve external conditions).
LOTT-owned accounts stay under full control — ensuring better account stability.
💬 Not sure if you qualify for a refund? Contact our support team — we're happy to review it with you.