💼 Adding Funds to Your LOTT Wallet
To add balance to your LOTT Wallet:
Navigate to Wallet: Access the Wallet page in your LOTT dashboard.
Enter Amount: Specify the amount you wish to add.
Click "+ Add Balance": Confirm your entry.
Make a Bank Transfer: Use the provided reference number in one of the following formats:
Dash-separated: e.g., 04578-000185
Short format: e.g., 000185
Processing Time:
Funds are typically added instantly upon receipt.
Ensure the correct reference number is used to avoid delays.
Without a reference number, processing may take up to 1 business day.
Watch the video tutorial on how to add balance to your LOTT Wallet and to request a top-up.
🔁 Requesting a Top-Up for Your Ad Account
Once your wallet is funded:
Go to Ad Accounts
Click "Request Top-Up"
Enter the desired amount
Submit your request
⚡ Processing Time
LOTT offers both instant top-ups and frequent top-up rounds throughout the day.
🚀 Instant Top-Ups: Some ad accounts support automated top-ups that process immediately
🔄 Scheduled Rounds: Other accounts are processed in multiple rounds daily, including evenings and weekends
If your request is urgent, feel free to contact support for priority handling.
📊 Checking Your Top-Up Status
For automatic top-ups, a confirmation will appear in your dashboard
For manual top-ups, check Wallet > Top-Ups
💰 Viewing Remaining Ad Account Balance
To check your live ad account balance:
Log in to Meta Business Manager
Select your ad account
Go to Billing → View Details
Watch the video tutorial on how to check your ad spend balance
🧾 Accessing Invoices
Go to the Invoices tab in your LOTT dashboard
Sort by date or amount
Click to open your invoice and find the Invoice ID
Use this ID as your payment reference when making a transfer
Example formats:
Short: 010950
Full: 04123-010950 (Client ID + Invoice ID)
⚠️ Troubleshooting Reference Numbers
Incorrect reference used? → Send support a screenshot of your payment
Bank app limits characters? → Use the short format
💱 Currency Conversion
If your transfer is in a different currency (e.g. EUR to USD), you can convert in the Wallet
A 0.5% conversion fee applies